The right of withdrawal
You have the right to cancel the agreement within 14 days without giving any reason. During this period you can do what is reasonably necessary with the product to assess the product. It is permitted to take the product out of
to try as you would in a physical store. You can also remove the product from the packaging, unless the packaging contains a seal. If you have done more than
If it was necessary to try the product, we may charge you for this.

The withdrawal period will expire 14 days after the day on which you, or a third party designated by you other than the carrier, has received the product. If you have purchased the product in one order,
If you have ordered multiple goods with different delivery times, the
cancellation period 14 days after the day on which you received the last product or part. At the moment that you have agreed with us a regular delivery of products, the cancellation period expires 14 days after the day on which you or a third party designated by you, physically receives the first product.

To exercise your right of withdrawal, please send us an email, attaching the model form, to SurrenicOnWheels@gmail.com .
You must return the products within 14 days after sending the email. Only then will a return be accepted.
We request that you return the product in its original packaging as much as possible.

Received the wrong product or it is damaged? Please contact us!

Refund
In the event of a cancellation, you will receive all payments, including delivery costs for the outward shipment, as soon as possible and at the latest within 14 days after you have indicated
to exercise your right of withdrawal, we will refund you using the same payment method you used, unless you agree on a different method with us.
bear the costs for the return shipment yourself. We estimate that these costs will be a maximum of € 15.00
will amount to.

Exclusion of right of withdrawal
The right of withdrawal is excluded for: products that have been made to your specifications, such as products that have been customized to the customer's wishes, for example other colors or other adjustments (such as name, etc.).
for products that cannot be returned after opening for hygienic reasons
can be, such as worn or used clothing.